# Subscription Terms & Conditions

By activating a VVIP/VIP subscription on Wizpen, you are considered to have read, understood, and agreed to the following terms:

#### 1. Ad Removal

* VVIP/VIP subscription removes ads while reading content on Wizpen.
* However, video ads shown when claiming daily rewards **will still appear**, as daily rewards are part of how writers earn from ad views without requiring readers to top up coins.

#### 2. No Auto-Renewal (Unless Enabled)

* Subscriptions will **not renew automatically** unless you choose to enable auto-renewal.
* Renewal will be charged based on the price of the original package you selected.

#### 3. Cancellation

* You **cannot cancel** your subscription once it is active. It will remain valid until the end of the subscription period.

#### 4. Refund Policy

* There are **no refunds** for unused subscription time if you cancel midway through the period.
* If a system error or technical issue prevents you from enjoying VVIP/VIP benefits, our support team will review refund requests **on a case-by-case basis**.

#### 5. Price & Package Changes

* Wizpen reserves the right to change subscription prices or terms at any time.
* Any changes will be notified to users **before the next subscription period begins**.
* If you do not agree with the changes, you may turn off auto-renewal before your current subscription ends.

#### 6. Additional Terms

* Subscribers must follow all of Wizpen’s Terms of Service, including community rules, during the subscription period.
* Wizpen reserves the right to revoke VVIP/VIP access or terminate subscriptions **without a refund** in case of serious violations of platform rules.

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If you have questions or issues with your subscription, please contact us at **<support@wizpen.io>** with the subject **"VVIP/VIP Subscription Help"**.