Privacy Policy
Thank you for using Wizpen a platform where writers and readers connect through stories, and creators can share, sell, and monetize their written work. Your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your information.
1. Information We Collect
We collect information to provide and improve our services. This includes:
a. Account Information When you sign up for Wizpen, we collect your name, email address, username, and password.
b. Profile and Content If you create a profile, publish stories, or sell content, we collect any information you choose to include (e.g., bio, profile picture, payment preferences).
c. Payment Information If you make purchases or receive payouts, we may collect billing details such as your payment method or payout account. Payment data is handled securely via third-party providers (e.g., Xendit/Midtrans/Google Play/Paypal).
d. Usage Data We collect data about how you use Wizpen, including the pages you visit, stories you read or purchase, search terms, and interaction time.
e. Cookies and Tracking Technologies We use cookies and similar technologies to personalize your experience, remember your preferences, and analyze usage patterns.
2. How We Use Your Information
We use the data we collect to:
Operate, maintain, and improve Wizpen
Process payments and payouts
Personalize content and recommendations
Communicate with you about your account, updates, or promotions
Prevent fraud and ensure platform security
Comply with legal obligations
3. Sharing Your Information
We never sell your personal data. We may share it only in these situations:
With Service Providers: Trusted third parties who help us run Wizpen (e.g., hosting, payments, analytics) — under strict data protection agreements.
With Other Users: Limited profile information may be visible to other users (e.g., name, username, public posts).
For Legal Reasons: If required by law or to protect our rights and users’ safety.
4. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Disable cookies through your browser settings
To exercise your rights, please contact us at: [support@wizpen.io]
5. Data Security
We take your data seriously. Wizpen uses encryption, secure servers, and regular monitoring to protect your personal information from unauthorized access, alteration, or loss.
6. Data Retention
We retain your information only as long as necessary to provide our services, fulfill legal obligations, resolve disputes, or enforce our policies.
7. Children's Privacy
Wizpen is not intended for users under the age of 13. We do not knowingly collect data from children without parental consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we’ll notify you through email or the platform. Continued use of Wizpen means you accept the updated terms.
9. Contact Us
If you have questions or concerns about your privacy, please reach out to us:
Email: support@wizpen.io
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